March 6, 2018
KUBRA Announces New Storm Center Outage Map
Tempe, Arizona (March 6, 2018) — KUBRA, the leading provider of customer experience management solutions, today announced the release of its Storm Center™ 5 outage map edition. The latest version of the industry-leading outage map solution features a multi-tenant platform designed to provide the most commonly used features of earlier editions, but with an optimized set of configuration options to greatly improve the speed and ease of integration, setup and operations.
KUBRA is the leading provider of outage maps in North America and deployed the first version of its Storm Center™ outage map solution over a decade ago. Building on these years of experience delivering state-of-the art outage communication solutions, KUBRA has developed the most comprehensive and flexible power outage map available on the market today. As with previous versions, the Storm Center™ outage map presents power outage information in an interactive, map-based format that helps customers, the media, government officials, first responders and regulators understand the impact of current outages as well as the expected restoration progress.
In addition to the standard features offered by the KUBRA Storm Center™ outage map, Storm Center™ 5 includes a highly configurable interface—allowing clients to create new map views on demand and easily change product configurations. Storm Center™ 5 also includes automatic deployment of new features, allowing clients to test, view and control release of these updates with no additional costs. The multi-tenant architecture is built from the ground up for use within a secure, cloud environment, delivering proven scalability and reliability to meet the needs of any sized utility. This sets the stage for future enhancements that will add more detailed information and new interactive features.
“KUBRA will continue to pave the way in outage communications,” said President and CEO Rick Watkin. “Years of understanding and meeting client needs allow KUBRA to offer our clients the best solutions for their customers. Storm Center™ 5 with its configurable tools, standardized data formats and automated feature updates offers a future-ready, innovative and comprehensive platform for utilities of all sizes.”
The Storm Center™ 5 platform includes:
- Configurable buttons for map headers, information panels, and the map tool panel
- Additional configurable text options for information panels
- Configurable favicons and page titles for implementing standalone maps
- Support for displaying customers currently out or power by county, city, town, ZIP code or other regions
- A configuration tool for showing ad hoc icons and areas on the map
- Standard outage file support for delivering information to Storm Center™ from any outage management system
- Data mapping for crew status and cause codes to “customer-friendly” values
KUBRA will be providing demonstrations and additional information on the solution at the company’s iConnect Client Conference held in New Orleans, April 3-5, 2018. Interested utilities can also request a demonstration of the Storm Center™ 5 platform by emailing email@example.com. KUBRA will work directly with existing clients to plan and carry out transitions to Storm Center™ 5 as part of their upcoming upgrade projects. To learn more about KUBRA utility maps, visit kubra.com/solutions/utility-maps/.
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes omni-channel communications, preference management, secure payments, interactive mapping, artificial intelligence and document composition. With more than one billion customer experiences annually, KUBRA services reach over 40 percent of U.S. households. KUBRA is an operating subsidiary of Hearst. Visit www.kubra.com for more information.