November 28, 2018

KUBRA Named One of Canada’s Most Admired Corporate Cultures

Mississauga, ON (November 28, 2018) – KUBRA, the leading provider of customer experience management solutions, today announced that it has been recognized as one of Canada’s 10 Most Admired Corporate Cultures™ of 2018 in the Mid-Market category. This is the second time KUBRA has been recognized by Waterstone Human Capital for the award.


At KUBRA, building a highly-engaged, high-performing culture is a top priority,” said President  and CEO Rick Watkin. “We work diligently to make the employee experience better for our people so, in turn, we can provide better experiences for our clients. KUBRA’s cultural values are further bolstered by our shared “Experience Better” goal of ensuring better customer experiences for all of our clients – both internal and external.” More information about what “Experience Better” means to KUBRA can be found here.


Canada's Most Admired Corporate Cultures

“At Waterstone we believe corporate culture drives performance and that it’s your organization’s greatest asset,” said Marty Parker, President and Chief Executive Officer of Waterstone Human Capital and Chair of Canada’s Most Admired™ Corporate Cultures. “What’s notable about the 2018 winners is their commitment to culture as a competitive advantage. They set an outstanding example for cultivating and sustaining great cultures that ultimately drive growth and performance. This year’s winning organizations are to be admired for the diverse and impactful ways they ensure culture underpins their success.”


Canada’s 10 Most Admired Corporate Cultures award is presented annually to companies that demonstrate exemplary performance in vision and leadership; recruitment and hiring for fit; cultural alignment and measurement; retention; rewards and recognition; organizational performance; and corporate social responsibility. Submissions are evaluated by the award’s Board of Governors. For more information, please visit


About Canada’s Most Admired™ Corporate Cultures

This national program annually recognizes best-in-class Canadian organizations for having cultures that enhance performance and help sustain a competitive advantage. Forty winners are chosen across four categories; three are based on revenue (growth, mid-market and enterprise) and one not-for-profit category (broader public sector). Organization’s submissions are scored on six categories: vision and leadership, recruitment and hiring for fit, cultural alignment and measurement, retention, rewards and recognition, organizational performance and corporate social responsibility. The Canada’s Most Admired™ Corporate Cultures program creates a benchmark of success for all those who are nominated. For more information please visit



KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payment, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than one billion customer experiences annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Visit for more information.



Media Contact: Alison Copeland


Phone: 480-584-0141