Developing and executing a comprehensive customer experience (CX) strategy is no picnic. But, given that… Continue reading
When it comes to your utility’s mobile app, customers have high expectations. After all, an… Continue reading
Utilities with mobile apps have been shown to increase customer loyalty and cut costs. That’s why we made a business case for mobile apps to see if it’s the right fit for your utility. Read our infographic to check out our findings.
Every utility serves an array of different customer types. Some customers prefer to pay their… Continue reading
KUBRA recently surveyed over 1,000 American citizens to learn about their billing and payment preferences… Continue reading
Promoting your self-service solutions to your customers can be a daunting task. From keeping your… Continue reading