KUBRA recently surveyed over 1,000 American citizens to learn about their billing and payment preferences… Continue reading
Promoting your self-service solutions to your customers can be a daunting task. From keeping your… Continue reading
From repeat calls to customer services lines, to truck rolls from duplicate reports of incidents,… Continue reading
Outside of Canada, Canadians are known for being polite, surviving brutal winters, and loving hockey.… Continue reading
Behavioral insight into your customers is a valuable instrument when enhancing customer experiences. That is… Continue reading
Artificial Intelligence has been a hot topic in 2018, and its popularity is sure to… Continue reading