White Papers

September 26, 2019

KUBRA Citizen Billing and Payment Report 2019

How well do you know your citizens’ behaviors and attitudes towards paying for government services?… Continue reading

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August 1, 2019

Mobile Apps vs. Mobile Website: What’s Better for Utility Customers?

There are two main formats companies can use to display information on smartphones. In this white paper, we will compare mobile apps and mobile websites.

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July 2, 2019

Promoting Self-Service Solutions: 5 Tips for Getting Your Programs Off to the Right Start

Consumers in today’s marketplace are constantly looking for ways to digitize their interactions with companies,… Continue reading

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January 31, 2019

Mobile Payments, Data Security, and Biometrics: Trends to Watch in 2019

The year 2019 has arrived and January is the perfect time to reflect on past… Continue reading

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November 29, 2018

Mobile Payments: 8 Ways to Reach Customers on Mobile

Mobile payments are here and now. In this white paper, we explore eight different mobile… Continue reading

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November 15, 2018

KUBRA Utility Consumer Billing Report 2018

Consumer billing and payment preferences are constantly changing and evolving, and it can be hard… Continue reading

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