White Papers

June 30, 2020

KUBRA Utility Consumer Billing and Payments Report 2020

There’s no doubt that 2020 has had a massive impact on your customers, quickly changing… Continue reading

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March 3, 2020

Innovative Payments, Self-Service, and Next-Gen Security: Trends to Watch in 2020

A new decade has arrived and the first quarter of 2020 is the perfect time… Continue reading

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September 26, 2019

KUBRA Citizen Billing and Payment Report 2019

How well do you know your citizens’ behaviors and attitudes towards paying for government services?… Continue reading

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August 1, 2019

Mobile Apps vs. Mobile Website: What’s Better for Utility Customers?

There are two main formats companies can use to display information on smartphones. In this white paper, we will compare mobile apps and mobile websites.

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July 2, 2019

Promoting Self-Service Solutions: 5 Tips for Getting Your Programs Off to the Right Start

Consumers in today’s marketplace are constantly looking for ways to digitize their interactions with companies,… Continue reading

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January 31, 2019

Mobile Payments, Data Security, and Biometrics: Trends to Watch in 2019

The year 2019 has arrived and January is the perfect time to reflect on past… Continue reading

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