September 26th, 2019

2019 Citizen Billing and Payment Trends – KUBRA Government Report

It can be challenging to predict how evolving technologies are influencing your citizens’ expectations and how they will continue to impact their behavior and preferences in the future. As a thought leader in the government billing space, KUBRA conducted a survey of U.S. citizens to research their current billing and payment behaviors and attitudes.

With over 1,100 responses gathered, KUBRA gained valuable insights into today’s government payment marketplace and shared our findings in our September 24 webinar. In this webinar, you will:

  • Receive an overview of the recent KUBRA Citizen Billing and Payment Report
  • Learn current U.S. citizen billing and payment trends
  • Hear predictions on how trends will continue to evolve 
  • Learn about ways you can capitalize on today’s current behavioral trends to increase citizen experiences and satisfaction

To watch the recording of our webinar, fill out the form below.

Do you know what your citizens expect of their local government when it comes to billing and payments? Whether you’re looking to be enlightened or confirm what you think you already know about your citizens’ expectations, you will find value in the webinar below. Enjoy!


Click here to download the webinar slides.