June 9th, 2021

KUBRA Storm Center™ Provides Answers to 4.5 Million Texas Customers Without Power During Winter Storm

The devastating winter storm that blew across much of the Southern United States in February 2021 left Texas in an unprecedented power crisis. The widespread blackouts and record-low temperatures sent millions of people to their utility’s Storm Center outage maps for reliable and up-to-the-minute power restoration updates. 

Utilities also used Storm Center to post important public announcements and updates, as well as display dangerous areas and shelter locations. This case study not only illustrates how reliant customers are on their outage map for crucial information during severe weather but also shows Storm Center’s ability to stay online despite surges in traffic. 

Complete the form below to download the case study.

The devastating winter storm that blew across much of the Southern United States in February 2021 left Texas in an unprecedented power crisis. The widespread blackouts and record-low temperatures sent millions of people to their utility’s Storm Center outage maps for reliable and up-to-the-minute power restoration updates. Using real-time data from each utility’s outage management system, Storm Center helped customers report power outages, check their outage status, receive estimated times of restoration, and locate crisis support. Utilities also used Storm Center to post important public announcements and updates, as well as display dangerous areas and shelter locations.

This case study not only illustrates how reliant customers are on their outage map for crucial information during severe weather but also shows Storm Center’s ability to stay online despite surges in traffic. 

Complete the form below to download the case study.