KUBRA Storm Center™ Provides Answers to 4.5 Million Texas Customers Without Power During Winter Storm

The devastating winter storm that blew across much of the Southern United States in February 2021 left Texas in an unprecedented power crisis. The widespread blackouts and record-low temperatures sent millions of people to their utility’s Storm Center outage maps for reliable and up-to-the-minute power restoration updates.

Utilities also used Storm Center to post important public announcements and updates, as well as display dangerous areas and shelter locations. This case study not only illustrates how reliant customers are on their outage map for crucial information during severe weather but also shows Storm Center’s ability to stay online despite surges in traffic.

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