Shaken, Not Stirred - A Solution to Fraudulent Voice Communications

SHAKEN/STIR is a set of protocols and procedures for telecom companies to help rebuild consumer trust in voice communications by combating fraudulent robocalls and illegal phone number spoofing. It also protects legitimate callers, ensuring they’re able to reach their intended recipients. KUBRA put together a detailed summary of how the protocols work, an explanation of how they impact your call center, and what you need to do to be compliant.

 

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