July 31st, 2020
Turning Outages into 5-Star Experiences with SECO Energy
Power outages are frustrating for everyone. Your response to how an outage is handled has the ability to leave a lasting impression on your community. Make it a good one! So when the lights go out, you shine.
Storm Center is a reliable, user-friendly outage map that your members can use to report and view power outages, check the estimated time of restoration, and view alerts specific to their area.
Watch this exclusive webinar as KUBRA and SECO Energy discuss:
- The map’s intuitive user experience, complete with a product demo.
- An interview with SECO explaining how Storm Center has helped improve its outage experience.
- How Storm Center uses data from your OMS to deliver reliable outage information.
- Why updating your map can increase customer satisfaction and decrease call volume.
Fill out the form below to access the full webinar recording and presentation slides.
Listen in as KUBRA and SECO Energy explain how easy access to outage information is key to improving customer satisfaction. And how the Storm Center Outage Map gives your members ready access to outage information and alerts in their area with its reliable, user-friendly online map.
Click here to download the webinar slides.