KUBRA Utility Consumer Billing Report 2018

Consumer billing and payment preferences are constantly changing and evolving, and it can be hard for utilities to stay up-to-date on the latest behavioral trends. With that in mind, KUBRA recently conducted a nationwide survey to research current consumer billing behaviors and attitudes.

With over 1,000 responses gathered from heads of households responsible for paying their household’s utility bills, KUBRA has gained some great insights into today’s payment marketplace. In this white paper, KUBRA will review the survey findings, make some predictions for the future, and offer helpful tips for utilities.

To read the full white paper, fill out the form below.