KUBRA Utility Consumer Billing and Payments Report 2020

There’s no doubt that 2020 has had a massive impact on your customers, quickly changing their behavior as they’ve tried to cope and adapt in these uncertain times. Though we have undoubtedly witnessed a rapid shift in consumer behavior more recently, we’ve been watching technology shape your customers’ preferences for billing and payments for years.

You see at KUBRA, we know that keeping on top of customer behavior and attitudes is the only way that you can truly deliver exceptional billing and payment experiences. Let us help you take the next step in providing a better billing and payment experience for your customers by sharing the latest insights into your customer preferences.

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