National Grid recently improved their customer communications solutions by upgrading both their Storm Center™ outage… Continue reading
National Grid has upgraded to the newest version of Storm Center™ across all three service territories:… Continue reading
We are happy to congratulate the 2016 Chartwell Best Practices award winners, including several of… Continue reading
In 2013, National Grid launched mobile apps for Android and iOS devices created by iFactor.… Continue reading
Just over one month ago, the East was battling a beast of a storm, Sandy.… Continue reading
iFactor’s Storm Center implementations are being put to the test during the ongoing response to… Continue reading