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December 1, 2020

IT Professionals Play an Important Role in Moving the Needle on Citizen Experience

Government IT professionals are often confronted with an almost impossible task. Keep up with the… Continue reading

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November 24, 2020

Digitization and a Customer Centric Approach Are the Way to Go for Tax Administrations

The definition of customer was long associated with transactions. Meaning that someone became a customer… Continue reading

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November 19, 2020

Your Top 10 Pre-Pay Questions Answered

Pre-pay energy solutions allow customers to add money to their utility account before energy is… Continue reading

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November 18, 2020

Our Podcast Turns One! Listen to a Favorite Episode From the Past Year

The KUBRA podcast turns one year! To celebrate, we’re revisiting one of our most popular… Continue reading

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November 4, 2020

Government Procurement Tips for Choosing a Billing and Payment Partner

If you think making a purchase decision is difficult, try being in government! Procurement for… Continue reading

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October 28, 2020

Georgia Power’s Guide to Outage Communications – New Podcast Episode!

Often customers only interact with their utilities about once or twice a year, and it’s… Continue reading

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