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June 18, 2020

Payment Innovation Is 🗝️ to Customer Satisfaction – Learn Why on Our New Podcast Episode!

There was a time when paying your bills meant sitting down at the kitchen table… Continue reading

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May 28, 2020

Customers Flock to Storm Center Maps During Severe Winter Storms

The Northeastern United States is no stranger to severe weather, particularly during the winter months.… Continue reading

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May 28, 2020

New Webinar: What Do Customers Expect from Utilities Today? We Share Our Findings on June 25!

You Had Me at “Chatbot” – Billing & Payment Trends CS Week VIRTUAL TOUCH Thursday,… Continue reading

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May 13, 2020

📝Tips For Marketing Your CX Tools – New Podcast!

The latest episode of Experience Better: The CX Podcast™ uncovers how customers are often unaware… Continue reading

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May 5, 2020

KUBRA Announces 2020 Experience Better Award Winners

The unfortunate, but necessary, cancellation of iConnect 2020 hasn’t stopped KUBRA from acknowledging several standout… Continue reading

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May 4, 2020

Experience Better (And More Productive!) Couch Time

As CX experts, we’re constantly reading up on all that’s new and trending in the… Continue reading

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