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March 11, 2021

How Utilities Can Help Customers in Crisis as Moratoriums End

The full economic impact of the COVID-19 pandemic will likely not be known for years… Continue reading

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February 22, 2021

New Podcast Episode! How Mastercard Bill Pay Exchange is Bringing Innovation to the Bank Bill Payment Channel

Consumers’ bill pay behaviors have changed drastically and rapidly over the past years, moving away… Continue reading

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February 19, 2021

Meet Your Next Customer – Gen Z

Every generation is unique. Understanding how each group thinks, what they like (or don’t like),… Continue reading

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February 18, 2021

Why Should Billers Consider Bill Payment Kiosks?

Satisfying the needs of your customers is a tricky business these days. Consumer preferences are… Continue reading

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February 2, 2021

The Results Are In! Browse Our Top Resources from 2020

In 2020, KUBRA continued its work as a customer experience thought-leader by producing a wealth… Continue reading

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February 1, 2021

Getting to Know the Pre-Pay Customer: From Millennials to Wealthy Individuals

Pre-pay energy solutions allow utility customers to add money to their utility account before energy… Continue reading

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