Billing and Payments

What's New

January 7, 2021

The 2020 KUBRA Utility Bill Design Report Helps Utilities Design Customer-Centric Bills

Utilities tackle change their bill design for a number of reasons, including improving customer experience,… Continue reading

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December 1, 2020

IT Professionals Play an Important Role in Moving the Needle on Citizen Experience

Government IT professionals are often confronted with an almost impossible task. Keep up with the… Continue reading

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November 24, 2020

Digitization and a Customer Centric Approach Are the Way to Go for Tax Administrations

The definition of customer was long associated with transactions. Meaning that someone became a customer… Continue reading

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November 19, 2020

Your Top 10 Pre-Pay Questions Answered

Pre-pay energy solutions allow customers to add money to their utility account before energy is… Continue reading

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November 4, 2020

Government Procurement Tips for Choosing a Billing and Payment Partner

If you think making a purchase decision is difficult, try being in government! Procurement for… Continue reading

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October 8, 2020

[Webinar] Pre-Pay Energy: Reliable Payments in Uncertain Times

Pre-Pay Energy: Reliable Payments in Uncertain Times  Tuesday, October 27, 2020 at 11:00 A.M. PT… Continue reading

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