Billing and Payments

What's New

March 12, 2021

[Webinar] Gen Z to Baby Boomers: What Utilities Should Expect From The Generations

Gen Z to Baby Boomers: What Utilities Should Expect From The Generations Tuesday, April 1,… Continue reading

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February 22, 2021

New Podcast Episode! How Mastercard Bill Pay Exchange is Bringing Innovation to the Bank Bill Payment Channel

Consumers’ bill pay behaviors have changed drastically and rapidly over the past years, moving away… Continue reading

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February 1, 2021

Getting to Know the Pre-Pay Customer: From Millennials to Wealthy Individuals

Pre-pay energy solutions allow utility customers to add money to their utility account before energy… Continue reading

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January 25, 2021

New Podcast Episode Reveals Bill Design Tips and Consumer Bill Preferences

One of the keys to improving customer satisfaction is simplifying the bill payment process as… Continue reading

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January 7, 2021

The 2020 KUBRA Utility Bill Design Report Helps Utilities Design Customer-Centric Bills

Utilities tackle change their bill design for a number of reasons, including improving customer experience,… Continue reading

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December 1, 2020

IT Professionals Play an Important Role in Moving the Needle on Citizen Experience

Government IT professionals are often confronted with an almost impossible task. Keep up with the… Continue reading

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