December 1, 2016

PSEG Long Island Deploys New Storm Center Update

PSEG Long Island recently released a new upgrade to its Storm Center power outage map.

The last design update was made in January 2014, and both the previous and current map display outages by location, county, or municipality. The map is mobile-friendly and gives users the ability to view the number of customers affected, the cause of the outage, estimated restoration time, and more.

PSEG Outage Map

 

PSEG Long Island Mobile Outage Map

The outage map now provides increased integration with PSEG Long Island’s alerts and preference management platform, MyAlerts.

Customers who are viewing the map from their mobile device can report an outage by simply tapping the “Text OUT” button on the map, which then populates a text message with the keyword “OUT” on their phone. Anyone who is not yet registered for MyAlerts will be prompted to register before the outage can be reported.

If users are viewing the map via desktop or tablet, the map will instead feature a link to PSEG Long Island’s outage reporting web page.

The Storm Center update matches the design of the public map with the PSEG Long Island municipal portal, deployed in September 2016. The product update helps to ensure that data stays consistent between the public map and the municipal portal.

It also allows PSEG Long Island to simultaneously publish information to both the municipal portal and the public map, such as estimated restoration times and customers affected overrides and custom layer information.