February 17, 2015

SMECO Adds Billing and Payment Messages to Text Message Offering for Customers

In December 2014, Southern Maryland Electric Cooperative (SMECO) added billing and payment messages to its text messaging service for customers. The update adds text messaging keywords that allow customers to request account balance information and to pay bills using stored payment information. Customers can also use SMECO’s Online Bill Payment site to sign up to receive bills via text message. With this service, customers receive text message notifications with an embedded link to view their bill.

 

SMECO 24/7 webpage header - "Report your outage, view the up-to-date outage map, and pay your bill all with the touch of a finger. Download the free SMECO 24/7 app for your smart phone or mobile device."

To support the text messaging service, SMECO has an FAQ page on its website with descriptions of the text message keywords available, additional information about how to register, and what to expect from the service. Interested in learning more about mobile billing and payments for utilities? Watch our free on-demand webinar How “Mobile” is Changing the Payment Landscape for Utilities”. SMECO is a customer-owned electric cooperative providing electricity to more than 156,000 services in southern Prince George’s County, and in Charles County, St. Mary’s County, and all but the northeast portion of Calvert County. For more information on SMECO, visit www.smeco.coop.