Posts Tagged "customer experience"

November 20, 2019

New Podcast: How UX Impacts CX

User experience (UX) is much more than just aesthetics. It is also solving problems for… Continue reading

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November 7, 2019

6 Ways to Boost the Customer Experience for Customer Service Professionals

Does this sound familiar to you? It’s a typical day at a busy call center.… Continue reading

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September 18, 2019

Podcast Coming Soon! Tune Into Experience Better: The CX Podcast

Customer experience. It’s more than a buzzword, it’s what sets the best companies apart from… Continue reading

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September 17, 2019

How AI is Transforming Customer Experience

Your customers are looking for instant answers, fast issue resolution, and consistency. It doesn’t matter… Continue reading

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August 15, 2019

3 Common Customer Experience Mistakes—And How to Fix Them

There was a time not so long ago when companies competed with each other primarily… Continue reading

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July 11, 2019

How mobile apps can transform your customer experience

It’s no secret that customer experience matters—especially in the utility industry. More than half of… Continue reading

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