Posts tagged "Digital Government"

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May 17, 2021

Digital Payments Are Key for Improving Citizen Satisfaction

A lot of citizens dream of the day that they can pay for their government… Continue reading

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January 25, 2021

Public Expectations Rise Creating Need for Government Agencies to Make CX a Priority

Government agencies didn’t use to face the same pressure that the private sector has to… Continue reading

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December 3, 2019

Stop Putting Your Citizens at Risk With a Non-Compliant Call Center

If you immediately knock on wood after telling someone your government call center has never… Continue reading

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September 5, 2019

Innovative government payment solutions – it’s a thing! Our new webinar explains.

2019 Citizen Billing and Payment Trends – KUBRA Government Report Tuesday, September 24 at 10:00… Continue reading

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December 19, 2018

3 Barriers to Engaging Citizens in Digital Channels

As a government agency, which industries are you looking at when benchmarking your digital experience?… Continue reading

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