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December 19, 2018

3 Barriers to Engaging Citizens in Digital Channels

As a government agency, which industries are you looking at when benchmarking your digital experience?… Continue reading

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November 29, 2018

Mobile today, biometrics tomorrow? KUBRA breaks down mobile payments and the future of bill pay.

Those who say mobile payments are the future have fallen behind. Mobile payments are the… Continue reading

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November 20, 2017

SMECO Improves Customer Service with Upgraded Alerts and Mobile App

SMECO has been continuously working to provide great customer experiences and has developed many different… Continue reading

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September 10, 2014

Join iFactor at Energy Central’s Mobile Utility Week in Phoenix

Don’t miss iFactor at Energy Central’s inaugural Mobile Utility Week, September 15-16, 2014 in Phoenix, AZ.… Continue reading

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December 3, 2013

Why Your Utility Needs Mobile Communication Channels

Research by the Pew Internet & American Life Project found that as of May 2013,… Continue reading

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August 14, 2013

Ontario Residents Use iFactor Mobile App During July’s Thunderstorms

The Weather Network This July, severe thunderstorms caused rolling blackouts across southern Ontario, Canada, leaving… Continue reading

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