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November 29, 2018

Mobile today, biometrics tomorrow? KUBRA breaks down mobile payments and the future of bill pay.

Those who say mobile payments are the future have fallen behind. Mobile payments are the… Continue reading

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September 13, 2016

TCPA Updates — Communicating with Low-Income Customers

August 2016 FCC Ruling — Update for Utility Communications The FCC issued a declaratory ruling on… Continue reading

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September 25, 2015

What Really Upsets Customers During Power Outages?

As consumers and businesses become more reliant on electricity, utilities are faced with greater pressure… Continue reading

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September 1, 2015

Complying with the TCPA: 5 Questions to Consider before Communicating with Customers

The Telephone Consumer Protection Act (TCPA) was enacted in the United States in 1991 to… Continue reading

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March 5, 2015

Why Your Outage Story is Important

Back in 2012, J.D. Power reported a direct correlation between customer satisfaction and the amount… Continue reading

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February 3, 2015

iFactor Announces iShare™ Outage Data Publishing Solution at DistribuTECH

TEMPE, Arizona (February 3, 2015) – Today at DistribuTECH, iFactor announced the availability of the… Continue reading

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