March 17, 2020

KUBRA Expands Partnership with American Express

While our clients using KUBRA EZ-PAY® and KUBRA iDoxs® have always been able to accept payments from American Express® Cards, our expanded relationship with American Express further enhances payment experiences for customers. Through this integrated relationship, KUBRA directly routes transactions to American Express, resulting in enhanced authorization speeds, faster payments, fewer potential points of failure, and a better overall experience for billers and American Express Card Members.

At KUBRA, we’re focused on helping our clients deliver the best possible experiences for their customers. This expanded relationship is the product of our strong commitment to providing our clients with superior customer experiences by accepting the payment types they desire.

With 64% of U.S. American Express Card Members reporting they have made recurring bill payments for utilities in the past 12 months,1 and 66% of U.S. American Express Card Members reporting they would prefer to have their insurance payments automatically billed to a credit card than withdrawn from their bank account,2 the relationship with American Express was an ideal fit for KUBRA.

To learn more about how this partnership will elevate the payment experience for customers who prefer to pay with American Express, contact your KUBRA Customer Success Manager or Request a Demo today!

 


 

 1 Source: American Express commissioned internet panel survey conducted in November – December 2018 based on recurring bill payments made in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make recurring bill payments in the prior 12 months. Definition of Non-Card Members: Respondents who reported that they do not have any type of American Express Card and that they used Visa, MasterCard, Discover, debit cards, or direct transfer to make recurring bill payments in the prior 12 months.
2 Source: American Express commissioned internet panel survey conducted in November – December 2018 based on insurance purchases made in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make insurance purchases in the prior 12 months.