September 18, 2019

Podcast Coming Soon! Tune Into Experience Better: The CX Podcast

Customer experience. It’s more than a buzzword, it’s what sets the best companies apart from the rest. That’s why KUBRA is launching a podcast to uncover the secrets behind great customer experience (CX). Join us for the premiere of Experience Better: The CX Podcast soon!

About the Show

If you think creating a memorable customer experience is hard, you’re not alone. Big brands like Amazon have set the bar high with ultra-speedy and responsive service. However, going above and beyond doesn’t always mean setting unrealistic expectations. In each episode, we’ll interview industry experts to find out why customer experience matters and how a little creativity can go a long way in improving customer satisfaction.

We’ll also cover topics ranging from the role design plays in customer experience, how chatbots are changing customer expectations, how to market your CX, and more.

About the Host

With more than 20 years of experience in technology and customer experience, we couldn’t find a better host than Alfred Sawatzky, Director of Product Management at KUBRA. When Alfred isn’t leading the future direction of customer experience technology, he’s talking about it on our show. Join him each month as he shares his passions and insights for tech and customer satisfaction.

How to Listen

We’ll be airing a new episode each month, which will be available on iTunes, Google Play, Spotify, or wherever else you get your podcasts. Want to receive emails when a new episode premieres? Sign up here to get updates!

 

We can’t wait to share Experience Better: The CX Podcast with you!